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Frequently Asked Questions for ikea online shop deutschland IKEA Hamburg-Altona und Decathlon künftig unter einem Dach

What should I do if I gave support incorrect information?

Use the same case reference so the correction reaches the right request. Ask about the current status before assuming the correction was applied.

What should I do if I may have placed the same order twice?

Avoid sharing payment security codes in messages about the duplicate. Resolve the duplication from documented order records and confirmed seller actions.

How should I interpret a seller's deadline when the time zone is unclear?

Keep the original date and time alongside any converted version. Clarify whether the cutoff applies to payment or another required step.